Celebrating 35 years of making Medicare more accessible, affordable, and equitable!
Shona Ortiz joined the Medicare Rights Center in May 2024. As a Client Services Associate, Shona assists beneficiaries via Medicare Rights Center’s national helpline, provides supervision to Medicare Rights Center volunteers, assists with benefits enrollments, and provides case counseling and case assistance, particularly to low-income beneficiaries.
Shona previously worked in café operations and community events at Artshack Brooklyn, a nonprofit ceramic studio and community space in Bedstuy. Prior to moving to New York, Shona received her BA in Earth Sciences and Latin American Studies at Bowdoin College. In her free time, Shona enjoys park time with friends, reading, and being in or near the ocean.
Shona previously worked in café operations and community events at Artshack Brooklyn, a nonprofit ceramic studio and community space in Bedstuy. Prior to moving to New York, Shona received her BA in Earth Sciences and Latin American Studies at Bowdoin College. In her free time, Shona enjoys park time with friends, reading, and being in or near the ocean.
WHAT WE DO
Getting Medicare Right
The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs, and public policy initiatives.
Since 1989, we’ve been helping people with Medicare understand their rights and benefits, navigate the Medicare system, and secure the quality health care they deserve. We strive to be the most reliable source of independent, unbiased Medicare information in the United States.