Widespread Inaccuracies in Medicare Advantage Provider Directories Uncovered
For years, Medicare Rights has encouraged the Centers for Medicare & Medicaid Services (CMS) to ensure that Medicare Advantage (MA) plans publish provider directories that are accurate and easily available to people with Medicare. Last week, CMS announced findings from a review of 54 MA organizations showing widespread inaccuracies in MA provider directories published online. According to the review, around 45% of the provider directory locations listed in these online directories were inaccurate.