Expand Access to Telehealth

When thoughtfully designed and carefully implemented, telehealth can facilitate cost-effective care delivery. While administrative and legislative telehealth expansions tend to focus on increasing access within Medicare Advantage, we encourage policymakers to pursue parity with Original Medicare, so that all beneficiaries can access these services. Policymakers must also ensure robust consumer protections are in place before broadening telehealth options and require plans and providers to demonstrate how they intend to address inequalities in access to the internet and devices so that telehealth benefits are available to all enrollees.